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PIPEDA & Privacy Act Compliant

Privacy Policy

Last updated: October 19, 2026 · Effective Date: October 1, 2024

1. Our Commitment to Your Privacy

At GCMSFile.ca, we understand that immigration records and personal history contain highly sensitive information. We are strictly committed to safeguarding your personal data in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), the Privacy Act (R.S.C., 1985, c. P-21), and applicable provincial privacy legislation.

We act as an authorized Access to Information and Privacy (ATIP) intermediary for individuals requesting official records from Immigration, Refugees and Citizenship Canada (IRCC), Canada Border Services Agency (CBSA), and the Canadian Security Intelligence Service (CSIS).

2. Information We Collect

To prepare, submit, and track your official ATIP requests, we collect the following categories of information:

  • Applicant Identification: Full legal name, date of birth, country of birth, and citizenship.
  • Immigration Identifiers: Unique Client Identifier (UCI), Application Number (e.g., V-number, S-number, E-number), and application category.
  • Consent Documentation: Signed IMM 5744 Consent for an Access to Information and Personal Information Request forms.
  • Contact Information: Email address for correspondence, order updates, and encrypted file delivery.
  • Billing Information: Payment transactions are processed directly via Stripe using end-to-end AES-256 PCI-DSS Level 1 encryption. We never store complete credit card details on our servers.

3. How We Use and Protect Your Information

Your information is used strictly for:

Preparing and submitting statutory ATIP requests to IRCC, CBSA, or CSIS
Fulfilling identity verification required under Canadian ATIP guidelines
Tracking statutory deadlines and status with government liaison officers
Delivering released government records securely to your verified email

Zero-Sale Policy: We never sell, rent, monetize, or trade your personal information with third-party marketers or advertisers.

4. Data Storage and Canadian Residency

All customer intake data, uploaded consent forms, and delivered government records are stored in secure cloud environments located within Canada (AWS Canada Central ca-central-1 region). All data in transit is protected by TLS 1.3 encryption, and data at rest is secured via AES-256 bit military-grade encryption.

5. Contact Our Privacy Officer

If you have any questions, requests for data correction, or inquiries regarding our compliance with PIPEDA, please reach out to our Canadian Privacy Directorate:

Privacy Directorate: GCMSFile.ca Legal Compliance Desk

Email: privacy@gcmsfile.ca / support@gcmsfile.ca

Jurisdiction: Toronto, Ontario, Canada

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